Professional liability insurance
The lawyers are insured against professional liability with HDI.
We are affiliated to the Consumer Complaints Board for the Legal Profession. The complaints officer, L.P. Lagerweij, is responsible for dealing with complaints.
Your files will be archived in electronic form. We retain files for five years and administrative records for seven years. After five years we only store rulings, judgments, convenants, original deeds and settlement agreements for 15 years where applicable.
You may also collect and store documents yourself if required. In that case you may contact the secretary of the relevant lawyer or the reception desk in order to make an appointment to collect the relevant documents. In such a case you will be required to bring proof of identity with you and to sign a notice of confirmation of receipt when collecting the documents in question.